The Management Team

The group management team is summarized below in alphabetical order. The team has a wealth of corporate, business, and technology expertise spanning 4 decades.

"Innovation has never come through bureaucracy and hierarchy. It’s always come from individuals." -John Scully, Former Chairman, Apple Computer

Dr. Eugene Ball, Director, ITIL Training
Located in Cary, NC offices

Previous career: author, guest speaker, University teacher
PhD from the University of Auburn, Alabama 1970
ITIL Service Manager Certified
25 years of IT experience
21 years as a senior consultant in Service Desk Management
ITIL consultant, lecturer, and teacher

John Bodoh, Head of IRC InfoMan System Development [More About John]
Located in Cary, NC offices

40 years of IT experience
30 years of senior programming development experience at IBM
27 years working on InfoMan
7 years with infraWise/IRC

David Collins, Senior Vice President, COO/CFO
Located in Chicago, IL & Cary, NC offices

Previous career: senior corporate bank official
20 years of senior management experience
12 years of executive management experience
18 years with infraWise/IRC

Lee H. Dicke, Group CTA and CTO [More About Lee]
Located in New York, NY and Cary, NC offices

40 years of IT experience
15 years of senior programming development experience at IBM
31 years working on InfoMan
25 years with infraWise/IRC
25 years executive management experience

Dan Douglas, Director of Consulting and Education
Located in Cary, NC offices

35 years of IT experience
23 years of working on InfoMan
3 years as global IBM/Tivoli Service Management product family manager
Developed and taught Configuration Management, Service Level Reporter (SLR), and GUI Desktop applications classes for IBM
18 years executive management experience, ITIL-certified
11 years with infraWise/IRC

Leonard Glover, Head of Support Services, IT and Facilities Infrastructure
Located in Cary, NC offices

32 years of IT experience
10 years with infraWise/IRC

Mark Goldman, Head of Technical Writing and Web Infrastructure
Located in Cary, NC, offices

10 years of IT experience
8 years with infraWise/IRC

Mocky Habeeb, Head of Web Technology Architecture Development
Located in Cary, NC offices

Previous career: US Marine for 5 years
10 years of IT experience
3 years with infraWise/IRC

Chad Hall, Head of Product Integration Development
Located in Cary, NC offices

11 years of IT experience
8 years with infraWise/IRC

Dan Lengyel, Head of Database Architecture Development
Located in Cary, NC offices

19 years of IT experience
16 years with infraWise/IRC

Andronicos "Zed," Director of Business Development: Sales and Marketing, external VAR Relationships [More About Andronicos]
Located in Cary, NC and infraWise/IRC’s international offices

32 years of IT experience
21 years of working with InfoMan (taught first 20 customization courses for IBM)
Sponsored and ran first InfoMan user groups in EMEA
20 years with infraWise/IRC (18 years as independent VAR in EMEA)
21 years of executive management experience

Note: All references to duration are in years as of January, 2007.

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