State of North Carolina Wins Prestigious ITIL® Award
Press Release – February 20th 2007
Cary, N.C. – infraWise congratulates its customer, the Office of Information Technology Services (ITS) Department of the State of North Carolina, for receiving the 2007 Pink Elephant ITIL® Project of the Year award.
"We are all delighted that ITS has won this award," said Dan Douglas, Director of Consulting and Education at infraWise. "We are very proud to have assisted ITS in the automation of their Service Desk for the past two years, and commend both Pink Elephant and ITS for all their hard work and professionalism in implementing ITIL® to such a degree."
ITIL® Project of the Year is an award based on the following criteria:
- The ITIL initiative is a clearly defined project with dedicated management.
- The project start date occurs at least six months before the annual Pink Elephant conference.
- The project has clearly documented and communicated goals and objectives.
- The project has a demonstrated and significant commitment to ITIL® best practices, with involvement of certified staff.
- The project has documented and measurable benefits.
About the infraWise/IRC Group of Companies
The infraWise/IRC Group of companies has customers on five continents. The organization has 25 years of global experience in service management and best-practice software solutions that are fully ITIL-compliant. iWise software helps manage IT infrastructure with a superb, life-cycle approach that maps the processes in place within an organization. Its scalable, multi-platform architecture makes it a solid, long-term strategic investment for medium, large, and growing companies and government agencies.
About Pink Elephant
Pink Elephant is the world leader in IT management best practices, offering conferences, education, and consulting services to public and private businesses globally, with many listed in the Fortune 500. The Company specializes in improving the quality of IT services through the application of recognized frameworks, including the Information Technology Infrastructure Library (ITIL®).
About the State of North Carolina
The Office of Information Technology Services manages much of the information technology used by state agencies, local governments, and educational institutions across North Carolina (pop. nearly 9,000,000). ITS services include hosting, network and video services, telecommunications, and enterprise services such as NCMail and iWise. The State Chief Information Officer leads the office and has statewide IT responsibilities, including technical architecture, procurement, project management, and security.
For further information, please contact infraWise’s PR Communications Department at 919-460-7447, option 7, or visit www.infrawise.com.
